Demi-Fine
Demi-Fine orders are dispatched twice a week from Melbourne via DHL at a flat rate of AU$10. Orders may also be picked up from our Johnston St location if this option is selected at checkout.
Fine
Solid gold and custom orders ship from Istanbul or Australia, with the same shipping times after a 4-6 week crafting period. Shipping cost will be calculated at checkout.
If your order contains a mixture of Fine and Demi-Fine, the whole order will be shipped once completed. If you wish to expedite the shipping of your Demi-Fine items, please contact us.
Note
We do not ship on weekends or public holidays.
Transit Time
Domestic orders arrive in 1–4 business days for metropolitan areas and 3–5 business days for rural areas. For very remote areas outside DHL's coverage, the last leg of the journey may be handed to Australia Post.
Tracking and Delivery
A street address and phone number are required as DHL cannot deliver to PO boxes.
Tracking information will be emailed, and DHL may contact you by phone if needed.
Demi-Fine
Demi-Fine orders are dispatched twice a week from Melbourne via DHL. International delivery costs vary depending on region and will be calculated at checkout.
Fine
Solid gold and custom orders ship from Istanbul or Australia, with the same shipping times after a 4-6 week crafting period.
If your order contains a mixture of Fine and Demi-Fine, the whole order will be shipped once completed. If you wish to expedite the shipping of your Demi-Fine items, please contact us.
Note
We do not ship on weekends or Australian public holidays.
Transit Time
International orders arrive in 3-10 working days.
Tracking and Delivery
A street address and phone number are required as DHL cannot deliver to PO boxes.
Tracking information will be emailed, and DHL may contact you by phone if needed.
We offer Route Package Protection as an optional add on. If a package is lost, damaged, or stolen, you get an instant resolution either through a replacement order or a refund paid for by Route.
We have partnered with Route Package Protection to implement carbon offsetting across all orders, to ensure that our CO2 impact is neutral.